社会科学辑刊 ›› 2018 ›› Issue (4): 171-180.

• 经济理论前沿及热点 • 上一篇    下一篇

协同还是拮抗——消费者感知的企业产品能力与宣传能力对品牌资产的交互影响

郑晓莹,谢毅,彭泗清   

  • 出版日期:2018-07-31 发布日期:2018-07-31
  • 作者简介:郑晓莹,管理学博士,南开大学商学院讲师(天津 300071); 谢毅,管理学博士,对外经济贸易大学国际商学院副教授(北京 100029);彭泗清,管理学博士,北京大学光华管理学院教授(北京 100875)。
  • 基金资助:
    国家自然科学基金青年项目(71602093);国家自然科学基金面上项目(71472045)

  • Online:2018-07-31 Published:2018-07-31

摘要: 产品能力与宣传能力是企业的两大核心能力。两类企业能力均能有效地提高品牌资产,即消费者感知的企业产品能力和宣传能力越高,其对品牌的熟悉度、声誉和信任感的评价越高。更重要的是,两类企业能力共同交互作用于品牌声誉和品牌信任:当一种能力被感知较高时,另一种能力的作用则被削弱,即表现为相互抑制的拮抗关系。

关键词: 产品能力, 宣传能力, 品牌资产

中图分类号: 

  • C93

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